Want to Save Money? Just Ask

Sometimes all you need to do to save money is just ask. I’ll give you a few recent examples:

1) I purchased some Christmas gifts at Amazon.com in late November and a few days later two of them dropped in price. I started a chat with Amazon customer service and pointed this out and they promptly refunded me the difference.

2) A friend alerted to me to a deal a particular site was having where if you purchased a certain value of e-gift cards you’d get bonus e-gift cards for free. After I placed my order and didn’t get my free cards I contacted customer service who told me the promotion had ended (even though the website indicated otherwise). I pointed this out, had to talk to a different clueless rep, and then email someone from another company who was handling the promotion for for this company, but I did end up getting my bonus e-gift cards!

3) I ordered something from a website and a day later they sent me an email about how the item I had just ordered was now 20% off for a limited time. I started a chat with customer service expressing my disappointment and explaining how Amazon will refund the difference if the price drops within a week. While they wouldn’t do that, they did place the difference on my account as a credit for the next time I place an order.

Had I not inquired I would have been out more money in all these examples. So it does in fact pay to ask.